Ready to take the next step in securing your business and improving efficiency? Choose an option below to book a one-on-one meeting with our team, run a free domain health check, or request a cybersecurity assessment tailored to your organization.

IT Support and Cybersecurity for Harare Businesses

  • Home
  • IT Support and Cybersecurity for Harare Businesses

Iteb Co provides managed IT support, cybersecurity and digital services to businesses and public institutions in Harare. Support is delivered remotely through our helpdesk. Scheduled onsite visits are arranged when hands-on work is needed. Government entities are already supported in Zimbabwe.

Request a Quote WhatsApp Us

Remote IT Support

Most IT issues are resolved remotely. Requests are logged with our helpdesk and handled by a technician without the need for a site visit.

  • Helpdesk support for staff, devices and business email.
  • Patching, monitoring and backup checks.
  • Microsoft 365, Google Workspace and Zoho Mail support.
  • Network and connectivity troubleshooting.

Scheduled Onsite Visits

Onsite visits to Harare are scheduled in advance for work that cannot be completed remotely, such as hardware installation, network changes or system upgrades. Visits are planned with the client so that disruption is kept to a minimum. For clients on a service level agreement, visits are covered as set out in the agreement. For ad hoc clients, each visit is quoted before work begins.

Cybersecurity Services

Organisations in Harare face growing threats from phishing, ransomware and business email compromise. Public institutions and financial organisations are frequent targets. Our services include:

A free domain health check can be requested to see how exposed an organisation is before any commitment is made.

Data Protection Compliance

The Cyber and Data Protection Act [Chapter 12:07] sets out how personal information must be handled in Zimbabwe. The Act is overseen by POTRAZ as the Data Protection Authority. Our assessments and managed services help organisations understand their obligations. Practical guidance is given on what must be in place.

Websites and Business Systems

Technology support does not stop at devices and networks. Harare organisations are also supported with the digital systems that run their operations and win new clients. Our services include:

  • Corporate and e-commerce website design and development.
  • Website hosting, security and ongoing maintenance.
  • CRM setup, migration and support, so that leads and clients are managed in one place.
  • Business email and domain management, including migrations to Zoho Mail and Microsoft 365.
  • Digital marketing, including Google and Meta advertising.

Website projects are delivered to the same security standard as our IT services. More detail is given on our Web and Digital page.

Industries We Support

  • Government and public institutions. Security assessments and dependable systems for public sector teams.
  • Financial services. Security and IT resilience for banks, insurers and microfinance institutions.
  • Education. Reliable networks, staff devices and protected student data.
  • Professional services and NGOs. Dependable IT for legal, consulting and non-profit organisations.

Our Work in Zimbabwe

Vulnerability assessments and penetration testing are delivered for government entities and corporates. Ongoing IT and desktop support is provided to a school. Further examples are given on our Our Work page.

Why Choose Iteb Co

  • One partner. IT support, cybersecurity, websites and business systems are handled together.
  • Security first. Cybersecurity is considered in every solution.
  • Local compliance knowledge. Zimbabwean data protection requirements are understood.
  • Flexible support. Remote support is provided as standard, with scheduled onsite visits.
  • Trusted partners. Microsoft, Google, Zoho, Sophos and Redstor.

Frequently Asked Questions

Yes. Onsite visits are scheduled in advance for work that cannot be completed remotely.

Requests are logged through our helpdesk and prioritised by business impact. Response times for SLA clients are set out in the service level agreement.

Yes. Security assessments, penetration testing and IT support are provided to public sector organisations.

Yes. Gaps are identified through an assessment, and practical steps are recommended to close them.

Request an IT Support Quote

Office hours
Monday to Friday, 09:00 to 17:00
Closed on Saturdays, Sundays and public holidays

    Request a Quote

    Our Zimbabwean team will respond shortly