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Travel & Hospitality

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IT, cybersecurity and web needs can be discussed in a 30 minute meeting.

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Or get a free security assessment

Guest data, booking systems and payment platforms are prime targets for cybercriminals. Iteb Co supports hotels, lodges, camps, tour operators and travel agencies in South Africa and Zimbabwe. Systems are kept secure, fast and ready for guests.

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Why Travel and Hospitality Needs This

  • Booking and payment systems handle sensitive guest data every day.
  • A breach damages guest trust, and can lead to penalties under POPIA in South Africa and the Cyber and Data Protection Act in Zimbabwe.
  • Seasonal peaks and remote check-in widen the exposure of a property.
  • Connectivity and uptime are tied directly to revenue.

Our Solutions for Travel and Hospitality

  • Guest and staff WiFi, designed, installed and managed, with guest traffic separated from administration
  • Booking and payment system security reviews
  • Payment security aligned with PCI DSS good practice
  • Websites with online booking, built and managed for direct reservations
  • IT support for front office and back office systems
  • A bundled website, booking and support package for lodges and tour operators

Related services: Cybersecurity, Managed IT Services, Web and Digital, Training and Compliance.

Common Challenges We Solve

  • Slow or unreliable WiFi that affects the guest experience
  • Outdated booking systems with weak security
  • Dependence on booking agents, with few direct reservations
  • No dedicated IT person on the property

Our Work in Travel and Hospitality

A website with full online booking was built and is managed for Rise On Tours in Victoria Falls. The website for Kyle View Chalets was designed and built, and is being integrated with the property management system. Network mapping and scoping have been completed for a safari camp in Victoria Falls, as the basis of a new WiFi design.

More detail is given on our Victoria Falls tourism website development page.

More examples are given on the Our Work page.

Where We Work

Support is given from our offices in Polokwane and Victoria Falls, with remote support across South Africa and Zimbabwe. Onsite visits are covered under a service level agreement, or arranged on request with a call-out fee.

Why Choose Iteb Co

  • A local office in Victoria Falls. Hospitality clients are supported from Chinotimba.
  • Network and web under one roof. WiFi, websites, bookings and security are handled together.
  • Security first. Guest data protection is considered in every solution.

Frequently Asked Questions

Yes. The property is assessed first, and the network is designed to cover rooms, tents and common areas.

Yes. Booking systems can be integrated, including links to a property management system.

Yes. Onsite visits are included for clients on a service level agreement, as listed in that agreement. For all other clients, visits are arranged on request and a call-out fee applies.

Yes. A free domain health check and external risk assessment can be requested before any work is agreed.

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South Africa

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    Zimbabwe

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