IT Support, Cybersecurity and Websites in Victoria Falls

Iteb Co provides managed IT support, cybersecurity and website services from its office in Chinotimba, Victoria Falls. Lodges, tour operators, schools and local businesses are given one trusted partner for their systems, their security and their online presence. Support is delivered remotely and onsite.

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Day-to-day technology is managed, so that staff can focus on guests, learners and customers. Our services include:

• Helpdesk support, delivered remotely and onsite
• Business email on Microsoft 365, Google Workspace and Zoho Workspace
• Management and updating of office computers and laptops
• Backup and recovery of business data
• IT advice before equipment or software is bought

Slow office computers can also be upgraded in-house. More detail is given on our computer support and upgrades in Victoria Falls page.

Guest details, booking payments and business email are common targets for attackers. Security is built into every solution we deliver. Our services include:

• Endpoint protection and email security
• Domain and email authentication, to stop spoofing and phishing
• Vulnerability assessments and penetration testing
• Security awareness training for staff
• Compliance readiness for the Cyber and Data Protection Act

A free domain health check and external risk assessment can be requested as a starting point.

A website is often the first contact a visitor has with a lodge or tour operator. Websites are designed, built and maintained by our team. Our services include:

• Websites for lodges, tour operators, schools and local businesses
• Online booking, and integration with property management systems
• Google Business Profile setup, so that the business can be found locally
• Ongoing website maintenance, updates and security

A website with full online booking was built and is managed for Rise On Tours. The website for Kyle View Chalets was designed and built, and is being integrated with its property management system. More detail is given on our website development for travel and hospitality page.

• Hospitality and tourism. Lodges, hotels, camps, tour operators and travel agencies are supported with IT, security and booking-ready websites.
• Education. Schools are supported with websites, desktop support and advice on school management systems. Work of this kind is delivered for Hudini School of Sciences and Technology.
• Local businesses. Offices, retailers and professional firms are supported with day-to-day IT and security.

Where a property depends on its network, network assessments, design and ongoing management can be provided as part of a wider support agreement. Network mapping and scoping have been completed for a camp in Victoria Falls.

Most issues are resolved remotely through our helpdesk. Where hands-on work is needed, an onsite visit is arranged in Victoria Falls or the surrounding areas.

• SLA clients. Onsite visits are covered as set out in the service level agreement.
• Ad hoc clients. Onsite visits are arranged on request, and a call-out fee applies.

Businesses are supported across Victoria Falls, including the town centre, Chinotimba and the surrounding lodges and camps. Clients are also served across Matabeleland North, and remote support is provided throughout Zimbabwe.

• A local office. Our team is based in Chinotimba, and engineers can be sent to site when required.
• One partner. IT support, cybersecurity and websites are handled by one team.
• Security first. Cybersecurity is considered in every recommendation.
• Trusted partners. We work with Microsoft, Google, Zoho, Sophos, ESET and PowerDMARC.

Address
4346B Chinotimba, Victoria Falls, Zimbabwe

Calls
+263 71 926 6690

WhatsApp
+27 81 368 0923

Office hours
Monday to Friday, 09:00 to 17:00
Closed on Saturdays, Sundays and public holidays