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Computer Support and Upgrades in Victoria Falls

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  • Computer Support and Upgrades in Victoria Falls

Slow office computer?

One office computer can be assessed free of charge by our Victoria Falls team.

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Or call +263 71 926 6690

Slow or unreliable computers cost a business time every day. Iteb Co provides desktop support, PC maintenance and upgrades to businesses in Victoria Falls. Work is carried out by our local team from the Chinotimba office.

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Desktop Support

Everyday computer problems are resolved quickly, so that staff can keep working.

  • Troubleshooting of everyday computer problems
  • Software installation, updates and licensing
  • Email, printer and network connection issues
  • Virus and malware removal
  • New computer setup and data transfer

PC Maintenance

Regular maintenance prevents most computer problems. Our maintenance covers system updates, security checks, disk clean-up, backup checks and a health report for each machine. It can be arranged once-off or on a schedule.

Computer Upgrades for Slow Machines

A slow computer does not always need to be replaced. Many are restored to good speed at a fraction of the cost of a new machine. Upgrades are done in-house and include:

  • Solid state drive (SSD) upgrades
  • Memory (RAM) upgrades
  • Operating system and software optimisation
  • Data moved safely from the old drive to the new one

Each machine is assessed first. Where an upgrade is not worthwhile, replacement is advised instead. Upgrades are usually completed within 3 business days.

Hardware Repairs

Hardware repairs, such as screens, motherboards and power faults, are handled through our trusted repair partners. The fault is assessed by our team, the repair is coordinated, and the machine is returned set up and tested. One point of contact is kept throughout.

Onsite and Remote Support

Many issues are resolved remotely. Where hands-on work is needed, an onsite visit is arranged at the client premises in Victoria Falls or the surrounding areas.

  • SLA clients. Onsite visits are covered as set out in the service level agreement.
  • Ad hoc clients. Onsite visits are arranged on request, and a call-out fee applies.

Who We Support

Lodges, hotels, tour operators, schools, offices and retail businesses are supported in Victoria Falls and the surrounding area. Wider services are described on our IT support and WiFi in Victoria Falls page.

Helpful Guides

Frequently Asked Questions

An assessment is done first. Machines that are a few years old are often worth upgrading.

Upgrades are usually completed within 3 business days.

Yes. Data is transferred to the new drive, and a backup is advised first.

Yes, through our repair partners, with the process managed by our team.

Yes. Maintenance can be arranged under a service level agreement.

Contact Our Victoria Falls Office

Address
4346B Chinotimba, Victoria Falls, Zimbabwe

Calls
+263 71 926 6690

WhatsApp
+27 81 368 0923

    Request a Quote

    Our Zimbabwean team will respond shortly