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Medical & Healthcare

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IT, cybersecurity and web needs can be discussed in a 30 minute meeting.

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Or get a free security assessment

Patient data is among the most sensitive information any organisation holds. Iteb Co helps medical practices, clinics and healthcare providers in South Africa and Zimbabwe to keep their systems secure, compliant and running.

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Why Healthcare Needs This

  • Patient records are high-value targets for cybercriminals.
  • Strict requirements for health information are set by POPIA in South Africa and by the Cyber and Data Protection Act in Zimbabwe.
  • System downtime affects patient care, not only administration.
  • Connected medical devices widen the exposure of a practice.

Our Solutions for Healthcare

  • Patient data security assessments
  • Business email on Google Workspace, Microsoft 365 and Zoho Mail, including migrations
  • Network separation for medical devices and administration systems
  • Backup and continuity planning for patient records
  • Staff awareness training on data handling
  • Practice websites and Google Business Profile setup

Related services: Cybersecurity, Managed IT Services, Web and Digital, Training and Compliance.

Common Challenges We Solve

  • Legacy practice management systems with weak security
  • Staff unfamiliar with data protection duties for health data
  • Downtime risk to appointment and records systems
  • Devices connected without proper network separation

Our Work in Healthcare

The practice website, Google Workspace email and Google Business Profile were delivered for Ortho Spine Front in South Africa. Business email was migrated to Zoho Mail for Ortho Boss.

More detail is given on our IT support for orthopaedic and medical practices page.

More examples are given on the Our Work page.

Where We Work

Support is given from our offices in Polokwane and Victoria Falls, with remote support across South Africa and Zimbabwe. Onsite visits are covered under a service level agreement, or arranged on request with a call-out fee.

Why Choose Iteb Co

  • Experience with medical practices. Websites, email and local search have been delivered for specialist practices.
  • Sensitive data handled with care. Work is aligned with POPIA and Zimbabwean data protection law.
  • Practical for small practices. Solutions are sized to the practice.

Frequently Asked Questions

Yes. Mailboxes are migrated in full, and the changeover is planned to avoid disruption.

Yes. Assessments, staff training and policies are provided.

Yes. Onsite visits are included for clients on a service level agreement, as listed in that agreement. For all other clients, visits are arranged on request and a call-out fee applies.

Yes. A free domain health check and external risk assessment can be requested before any work is agreed.

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South Africa

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    Zimbabwe

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